SelfXBrand – Terms and Conditions

Effective Date: December 18, 2024

Welcome to SelfXBrand! These Terms and Conditions govern your use of our website (www.selfxbrand.com), services, and products. By accessing or using our website and purchasing our products, you agree to comply with and be bound by the following terms. If you do not agree with any of these terms, please do not use our website or make any purchases from SelfXBrand.

We encourage you to read these Terms and Conditions carefully to fully understand your rights, obligations, and responsibilities as a user and customer.

1. Acceptance of Terms

By accessing or using SelfXBrand’s website and services, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, you should immediately cease using our website and services. We reserve the right to modify, update, or change these terms at any time without prior notice. Changes will be posted on this page and will become effective immediately upon posting. It is your responsibility to review these terms regularly.

2. Website Use

SelfXBrand grants you a limited, non-exclusive, and non-transferable license to access and use our website for personal and non-commercial purposes, subject to the terms outlined here. The website and its content, including but not limited to text, graphics, images, logos, and software, are the property of SelfXBrand or its licensors and are protected by copyright, trademark, and other intellectual property laws.

• Permitted Use: You are allowed to view, download, and print materials from our website for personal, non-commercial use only. Any commercial use, reproduction, distribution, or alteration of website content is strictly prohibited.

• Prohibited Use: You agree not to:

  • Use our website or services for unlawful purposes.
  • Attempt to hack, disrupt, or harm the website in any way.
  • Interfere with or bypass security measures on our site.
  • Post or transmit harmful, offensive, or inappropriate content on our site.

SelfXBrand reserves the right to suspend or terminate your access to our website at any time if you violate these terms.

3. Product Availability and Pricing

SelfXBrand offers a wide range of artistic toys, limited-edition statues, plush dolls, and unique accessories. While we make every effort to keep our inventory up to date, we cannot guarantee the availability of any specific item at any given time. All products are subject to availability.

• Pricing: All prices listed on the website are in U.S. Dollars and exclude applicable taxes, shipping, and handling fees. Prices are subject to change without notice. In the case of an error in pricing, SelfXBrand reserves the right to cancel or adjust orders at its discretion, and we will notify the customer of any such changes.

• Sales and Discounts: Periodically, SelfXBrand may offer promotions, sales, or discounts. These offers are subject to specific terms and conditions, which will be clearly outlined on the website or in promotional communications. Discounts cannot be combined unless explicitly stated.

• Pre-Orders and Limited-Edition Products: For products that are available for pre-order or are limited edition, you may be required to pay a deposit or the full price upfront. These items may have specific terms regarding delivery dates, availability, and cancellations, which will be provided at the time of purchase.

4. Order Process

• Order Placement: When you place an order on our website, you are submitting an offer to purchase the selected items. Once your order is confirmed and payment is processed, you will receive an email confirmation. This confirmation does not constitute an acceptance of your offer; it is merely an acknowledgment that we have received your order.

• Order Cancellation: We reserve the right to cancel any order at any time, even after it has been confirmed. If your order is canceled, we will notify you via email and issue a full refund if payment has already been processed.

• Order Modifications: Once an order is confirmed and payment is processed, it is generally not possible to modify or cancel the order. If you need to modify or cancel an order, please contact our customer service team immediately at support@selfxbrand.com. While we will make every effort to accommodate changes, we cannot guarantee that modifications can be made once the order is in processing.

5. Payment Methods

We accept a variety of payment methods to facilitate a smooth shopping experience. These methods include, but are not limited to:

• Major credit cards (Visa, MasterCard, American Express)
• Debit cards
• PayPal
• Other secure online payment platforms

You agree to provide accurate and complete payment information when making a purchase. All payments must be processed and cleared before any items are shipped.

Payment Security: SelfXBrand uses secure encryption technology to protect your payment information. We take all necessary steps to ensure your transaction is safe and secure.

6. Shipping and Delivery

We offer shipping to a variety of locations worldwide. The delivery of products is subject to availability and shipping restrictions based on your location. When you place an order, the shipping fees will be calculated based on the size and weight of the items as well as the shipping destination.

• Shipping Timeframe: We make every effort to fulfill and ship orders promptly. However, shipping times may vary depending on the destination and availability of the products. We are not responsible for delays caused by third-party shipping providers, customs, or unforeseen events.

• International Shipping: For international orders, customers may be required to pay customs duties, taxes, or other import charges, depending on the destination country’s regulations. These charges are the responsibility of the customer.

• Address Accuracy: It is your responsibility to provide accurate and complete shipping information. SelfXBrand is not responsible for delays or non-delivery caused by incorrect or incomplete shipping addresses.

7. Returns and Exchanges

We want you to be fully satisfied with your purchase. If for any reason you are not happy with your item, we offer the following return and exchange policy:

• Returns: You may return most items within 30 days of receiving your order, provided they are in unused, unopened, and original condition. To initiate a return, please contact our customer service team at support@selfxbrand.com.

• Exchanges: If you would like to exchange an item for a different size or color, you may do so within 30 days, subject to availability. If the item you wish to exchange for is unavailable, we will offer you a full refund.

• Non-Returnable Items: Certain items, such as limited-edition statues, custom products, and special order items, may not be eligible for return or exchange. These items will be clearly marked as non-returnable during the purchase process.

• Return Shipping: Customers are responsible for the cost of return shipping unless the product is defective or damaged. We recommend using a trackable shipping service to ensure your return reaches us.

• Refunds: Refunds will be issued to the original payment method once the returned item is received and inspected. Please allow up to 10 business days for the refund to be processed.

8. Privacy and Security

We respect your privacy and are committed to protecting your personal information. We collect only the information necessary to process your order and communicate with you about your purchase. For a detailed explanation of how we collect, use, and protect your information, please refer to our Privacy Policy.

SelfXBrand uses industry-standard encryption technology to protect your personal and payment information during transactions.

9. Limitation of Liability

SelfXBrand is not liable for any direct, indirect, incidental, special, or consequential damages that may arise from your use of our website or products. This includes, but is not limited to, damages for loss of profits, goodwill, data, or other intangible losses.

In no event shall SelfXBrand’s total liability exceed the amount you paid for the product(s) in question. You agree that by using our services, you accept this limitation of liability.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the United States and the State of [Your State], without regard to its conflict of law principles. Any disputes arising from these terms shall be resolved in the appropriate courts located in [Your State].

11. Modifications and Updates

SelfXBrand reserves the right to modify, update, or revise these Terms and Conditions at any time without prior notice. Any changes will be posted on this page and will become effective immediately upon posting. You are responsible for reviewing these terms periodically to stay informed of any updates.

12. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us:

SelfXBrand
Visit us at: 330 Pine Hollow Rd
Phone: (802) 823-0244
Email: support@selfxbrand.com
Website: www.selfxbrand.com